How much does shipping cost without placing an order? 

Once the items you wish to order have been added to your cart, you will be directed to view cart page. On the view cart page, you can click on the "Calculate Shipping Cost" button. Once you enter your city, state, and zip code, the available shipping options and their costs will be displayed.

What are my shipping options? 

Cablestopble.com offer a variety of shipping methods to ensure you the best shipping rate and the fastest method to get to you. Carriers use: US Post office, UPS, and Fedex ( upon request). 

Note: Shipping is non-refundable.Can I pick up my products?

Will-call is available for customers in the Bay Area.

Can I have items shipped on my company's account number?

If you have a UPS, FedEx, DHL, or Airborne account number that you would prefer to use when your order is shipped, we are happy to accommodate this. $2.50 handling fee will be charge to order less than $100

Once I have placed my order, how soon will it ship?

We know you want to receive your order as soon as possible so if we have your product in stock and your order is placed by 3:30 pm Pacific Standard Time we will ship it immediately. We carry a large inventory of most of our items so when we say "Same Day Shipping" , we mean Same Day Shipping!

Does shipping occur on weekends?

Cablestop.com is not open during weekends. Orders placed on weekends will be processed the following Monday. Shipping companies also do not normally ship on weekends, so delivery time is given in business days. For instance, orders placed on a Friday with overnight shipping selected will arrive on the following Monday. For orders placed on a Friday that must arrive on Saturday, a Saturday delivery option is sometimes available in some area with the extra cost. Please contact our sales department at 1-888-275-8755 to see if that option is available to you.

How are shipping costs determined?

Shipping costs are determined based on the weight of your order and the ship-to address.

How do I track my order once it has shipped?

To obtain your tracking number and information, you can click on "Order Status" link located on navigator bar. If you know the order number you wish to track, you may enter that number along with the postal code of the billing address and recieve tracking information through the web. In addition to this, a confirmation e-mail with the tracking details is sent when your order ships.

How do I see the order history?

To view all of your past orders, and print a receipt, please click on "Order Status"

What happens if there is a problem with my shipment?

If you encounter a problem with your shipment, such as delayed shipment , lost package or incorrect address by carrier, please don't hesitate to contact us at 510-324-2299. We are happy to contact the shipping company and investigate the problem for you.

When should I expect my shipment?

USPS - Approximately 2-3 Days , but NO Guarantee on delivery date , Tracking number provided, but NOT update until it delivers ***

UPS - Guarantee on Delivery Date. Tracking number provide with update information every day, so you have an idea when you should recieve your package, see below detail:

Please note that shipping times may vary with customer's location; while shipments should not take longer than listed below.Please count of business days begins on the day after the order ships and does not include weekends.

Click here to Calculate Time-in-Transit Shipping (UPS)

Service Map colors may vary due to differences in hardware and software. For the scheduled days in transit for ground packages shipped within the 50 states and Puerto Rico, please use the Time-in-Transit calculator .

Cable Stop & UPS 2008 Holiday Schedule

In the United States, Cable Stop and UPS observes the following holidays:
Labor Day - September 4, 2006***
Thanksgiving Day - November 23, 2006***
Day after Thanksgiving - November 24, 2006****
Cable Stop Holidays - December 23, 2006- January 1, 2007***

Will a signature be required when my package is delivered?

For all ground shipments, no signature is required at the time of delivery.

Do you ship to International?